Windows issue: Users not able to login after VPN update

Dear colleagues,

We have noticed that some Windows users are not able to login to Windows, after the VPN update - their password doesn't seem to work.

To avoid that, please select Hello PIN as a login option, as shown in the picture below, and you will be able to login to your desktop. This issue should not happen again, once you restart your laptop

If this doesn't resolve the issue, please open an incident via ticket.zuehlke.com service portal, and we will assist you.

Best regards,

Global IT Service Desk